Buy The POWER of FEEDBACK
 
SOFTCOVER or on KINDLE

 

  
  Website by
David Zarzour  

               

Reviews
"An incredible, easy-to-digest distillation of decades-long 360 research and experience! THE POWER OF FEEDBACK is a great investment for any professional eager to improve his/her leadership and effectiveness. I highly recommend! "
Jim Holthouser, Hilton Worldwide, Global Head of Embassy Suites and Full Service Brands

"THE POWER OF FEEDBACK is a very engaging story that draws you in with anticipation about how the characters will react. It's only later that you realize you've explored all the positives about 360 feedback, as well as watched the characters overcome the objections that many people have. A quick read, that packs a super learning punch. I highly recommend this book for any individual or group with a desire to get better at what they do - honest feedback is a key and this book unlocks the secret." 
Linda M. Kricher, Ph.D., SPHR, VP, Human Resources, McKesson Corporation 

"I really liked THE POWER OF FEEDBACK!  Especially for people like the character in the book named Jim, who find the thought of reading another dry leadership development book (replete with charts, graphs, and special lingo) so daunting that they will forsake it rather than advance their leadership skills. The richness of the story and the characters help the reader fly through the book, and more importantly, retain what’s been read.  There is much in the book that strikes so perilously close to home it makes one squirm as the characters confront their honest feedback.  There is even more in the book, however, that builds a compelling case as the characters begin to accept the value of honest feedback and grow their leadership abilities by acting on the feedback."

Melanie M. Platt, Senior Vice President, AGL Resources

"Susan has mastered the ability to tell a story while teaching us the value of feedback and how to communicate it well. It is well worth the time to read it and utilize the 360 Assessment at the end of the book."
Dr. Ramie Tritt, MD, Atlanta ENT, Sinus, and Allergy Associates


"I have read all 6 of Susan's books and was looking forward to this one. THE POWER OF FEEDBACK is a fresh new approach to feedback. It really works. And for me, a business novel is much easier to read after a long day than a how-to book."
Darren Morgolias, President, Margolias Realty Group


"THE POWER OF FEEDBACK is a great way to introduce fiction into a non-fiction subject. Providing good feedback is one of the most difficult challenges of leadership.  I have read this book twice and we are using the 360-Assessment in our company."
Dirk De Vuyst, President, International Marble Industies, Inc.

"We all have blind spots and we need others to help us understand what we are overlooking. THE POWER OF FEEDBACK looks at the journey of seven characters in a fast paced company. The story provides a keen insight into why feedback is such a powerful tool to personal growth."
Alan Lowe, President, The Lowe Group

"Knowing Susan for over a decade, I highly recommend THE POWER OF FEEDBACK as a must read for all companies - both large and small. Her examples ring true and her advice and outlook on coaching is woven throughout the book."
Greg Kenith, President and CEO, Flooring Design Group, Inc.

"A refreshing story about using strengths and overcoming weaknesses. THE POWER OF FEEDBACK is intuitive and motivating. A must read for team building."
Jeffrey Moore, CEO, Avery Partners